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The Isabel Edit
Curated Pre-Owned Luxury

Effective Date: September 12, 2026

At The Isabel Edit, we carefully prepare and package each order to ensure your pre-owned luxury piece arrives safely and beautifully.

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1. Shipping Costs

Shipping is included in the advertised purchase price for applicable products, including the first-drop special of $795, unless otherwise stated.

Any applicable shipping exclusions or additional charges will be communicated before purchase.

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2. Processing Time

Orders are generally prepared for shipment within 2–4 business days after payment has been received and the order has been confirmed.

Processing times may vary due to weekends, holidays, order volume, or circumstances beyond our control. If there is a delay, we will communicate with you as soon as reasonably possible.

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3. Shipping Carrier and Delivery

Orders may be shipped using a reputable carrier selected by The Isabel Edit.

Estimated delivery timelines depend on the destination, carrier, and shipping service selected. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or other circumstances beyond our control.

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Once your order has shipped, The Isabel Edit will provide the client with tracking information via email.

The Isabel Edit is not responsible for packages that are lost, delayed, stolen, or misdelivered by the shipping carrier after the package has been shipped. Once tracking information confirms that the package has been accepted by the carrier, responsibility for the shipment transfers to the carrier.

Clients are encouraged to monitor tracking updates and contact the shipping carrier directly regarding delivery issues or claims.

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4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address before purchase.

The Isabel Edit is not responsible for delays, additional shipping costs, or delivery issues resulting from an incorrect or incomplete address provided by the customer.

5. Lost, Stolen, or Damaged Packages

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If your package appears to be delayed, lost, or damaged during transit, please contact The Isabel Edit promptly at the.isabel.edit@gmail.com.

We will work with the shipping carrier to investigate the issue and determine the appropriate next steps.

Customers should inspect packages upon delivery and notify us as soon as possible if there is visible damage.

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6. International Shipping

At this time, The Isabel Edit may limit shipping to destinations within the United States.

If international shipping becomes available, applicable shipping costs, customs duties, taxes, and other import charges will be communicated before purchase.

7. Order Changes and Cancellations

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Because our products are unique, pre-owned luxury pieces, customers should contact us as soon as possible if they need to request a change to their shipping information or cancel an order.

Once an order has been shipped, changes or cancellations may not be possible.

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8. Final Sale Policy

All sales are final. Items cannot be returned or exchanged due to a change of mind or dissatisfaction with a condition that was accurately disclosed before purchase.

Customers are encouraged to request additional photographs, videos, measurements, or other information before completing a purchase.

Nothing in this policy limits any rights or remedies that cannot legally be waived under applicable law.

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9. Contact Us

For shipping questions, tracking assistance, or order-related concerns, please contact:

The Isabel Edit
Email: the.isabel.edit@gmail.com

This is a general business template and should be reviewed to ensure it accurately reflects your shipping practices, carrier arrangements, and applicable consumer protection requirements.